Tue, 7. March
Introduction to hotelcampus
Visibility: The overlooked ubiquitous aspect of revenue management
Bart-Jan Leyts, the young CEO of Loreca, knows the importance of visibility in the revenue strategy of hotels. Loreca, a Belgian start-up, is at the forefront of this innovative approach to revenue management. The truth is, visibility is key to success in the hotel industry, and yet, it's a topic that's often overlooked. A recent study by Expedia found that 75% of all OTA bookings come from the top 7 search results. Following this Loreca built an algorithm that maximizes the visibility. This algorithm is seen to be key in a well-structured revenue structure.
Loreca's research has revealed that visibility has a significant impact on pick-up rates and can create a "billboard effect," driving more direct bookings to your hotel. With high visibility on OTAs, a property is more likely to be seen by a larger audience, leading to increased bookings and revenue.
In short, visibility-centered revenue management is the way of the future. Don't be left behind, embrace the power of visibility and watch your hotel's success soar.
Coffee & Networking
RevControl - Making Revenue Management even easier
RevControl is all about making Revenue Management Easy for you, now more than ever!
Get a sneak peek of our new RevControl. With a new dashboard, more detailed insights and more functionalities you are guaranteed to boost your revenue!
Analytics built for the real world
Good data, is usable data, usable data that you can trust. In a stable world, complexity might make sense. But in the real world, in today’s world, Real-time analytics that ingest market data as it happens, is the goal.
Data analysis should come from a variety of sources to ensure that published rates are taking into account all of the data available to us: Forward-looking data, comp price data, market data, historical data, live booking and reservation data, etc.
Combining those data sources with market-leading analytics gives hoteliers a data approach that works to drive revenue.
Networking & Lunch
Building the Future of Revenue Management with AI and Big Data Insights
We will discuss the benefits of integrating AI principles into every step of HQ Revenue's rate shopping.
With the help of AI tools such as natural language processing, statistics, and forecasting, we ensure the quality of web-scraped data, recognize rate attributes from rate descriptions, and compare rates across different channels and languages. By aggregating data on different levels, we can create market demand and track unusual patterns in our customers' rates, PMS data, and market demand.
Through this approach, HQ revenue provides customers with valuable insights that help them make data-driven decisions and optimize their revenue strategy.
Join us to learn more about the power of AI in revenue management and how it can help you build a more profitable business.
Total Revenue Management: The Future
The move to total revenue management involves a shift from a short-term focus to a more strategic long-term view.
The current challenge for most hoteliers: Total revenue management is complex and the Revenue Manager spends too much time pulling large amounts of data from multiple systems and multiple properties and organizing it into a more useful format such as Excel spreadsheets.
The revenue manager needs more time to analyze data for one property, clusters of properties and/or all properties in order to manage demand and profitability for all revenue streams. With more time, the Revenue Manager can focus on data insights in order to build a total revenue strategy, along with the Commercial team, and can be proactive vs. reactive in maximizing immediate and long-term total revenue and profit.
The solution: One S.M.A.R.T (sales, marketing and revenue technology) system that provides all the data needed for the commercial team to work together to increase the bottom line.
Intelligence - Unlocking human potential in Revenue Management?
It seems every little thing on the planet is against us: AI takes our jobs, Companies laying off people, Automation will get the better of us, Noone wants to work in hospitality, the younger generations want online jobs, not real life jobs, etc…..and so it continues. Are we doomed in RM?
No we are not. The future is human lead, not AI lead. The future of intelligence is not about replacing human beings with artificial intelligence, but about enhancing human potential in the optimization cycle. The goal is to create a symbiosis and an individual, capable of unlocking their full potential that creates a better revenue performance for the businesses they work for and better lives and careers for themselves.
In this session we are going to cover what makes you stand out, how you can use your own “algorithm” to drive performance and above all: Being the one using AI to outperform, not to be outperformed. We look at how you can easily become a better version of yourself and unlock your potential for maximum performance.
Coffee & Networking
Let's make everything METAL!
Let's make coffee METAL!
Blacker than the blackest black ...
Quiz Night: The Upsell Special
Join us for a dynamic and interactive presentation on front desk upselling in the hotel industry. Our expert speaker Nicola Hawitt will share the latest techniques and strategies for successfully upselling at the front desk, including tips for personalized communication and utilizing technology to enhance processes.
But the fun doesn't stop there! Put your upselling skills to the test in a thrilling quiz show where attendees will compete for bragging rights as the ultimate upselling champion.
This presentation is a must-attend for anyone looking to take their upselling skills to the next level.
Leveraging Event & Movement Data
PMS-Wechsel:
Der Alptraum der Hoteliers?
„Never change a running system“, heißt es.
Aber „Innovate, or die“, eben auch!
Stefan Schlachter, European Director of Sales bei Guestline, spricht mit Hotelier Paul Dreykluft von der Classik Hotel Collection über die Herausforderungen und Chancen bei einem PMS Wechsel im laufenden Betrieb. Denn auch wenn so ein Wechsel nicht die leichteste Aufgabe ist, kann sie mit dem passenden Projektplan und dem richtigen Team eine sehr lohnende sein, die langfristig für mehr Flexibilität und Leichtigkeit sorgt.
PARTY @ hotel campus:
HOSPITALITY HEARTBEAT
We love Tomorrow, but at Hotel Campus we live Today and unity as Hospitality.
JOIN OUR CELEBRATION OF TODAY!
Together with an amazing crew, electrifying Beats and the best possible guests on campus we want to feel the Heartbeat of Hospitality with you!As every party on campus you will need to know the secret password to enter floor.
Wed, 8. March
Unlocking The Hotel Website Through RevMarketing Automation
Hoteliers who embrace RevMarketing Automation will ultimately unlock the hotel website and allow revenue and occupancy to be driven through automated offers and personalized incentives.
One of the most common challenges for hotels is turning hotel website lookers into bookers and this is where Userguest steps in. Through smart notifications & personalized incentives, Userguest increases traffic to the booking engine which generates and translates into more revenue.
Userguest has created a unique concept called RevMarketing Automation – which takes specific revenue scenarios into account and benefits the hotel & the website visitor at the same time.
Hyper Personalization, Hyper Revenue
Revolutionize your hotel's approach with the power of new technology.
Join us for a presentation on hyper-personalization and differentiated inventory distribution. Say goodbye to one-size-fits-all room assignments and hello to tailored experiences for your guests.
Discover new sales tactics such as attribute-based selling and labelling tactics.
Don't miss this opportunity to stay ahead of the curve and learn how new technology is changing the game in the hospitality industry. Register now for a front-row seat to the future!
Coffee & Networking
Why you have to adapt your Revenue Management Strategy to different hotel segments
Why you have to adapt your Revenue Management Strategy to different hotel segments?
Successful hotel revenue management requires the differentiation between types of guests, such as corporate and leisure guests. Hence, leisure and city hotels as well as hotel chains require different approaches to tackle their individual challenges and to optimize their revenue management strategy. Very often there is no clear line between segments or there are many different segments that need to be catered to. Additionally, the shift from corporate towards more leisure tourism during and after the pandemic requires adjustments to the pricing strategy. An efficient Revenue Management System understands the various requirements to reach the maximum revenue with a minimum of effort.
What an experienced Revenue Manager should know nowadays
The Revenue Management role has changed dramatically over the years and has moved closer to the other commercial departments where Digital Marketing and Distribution no longer are two separate definitions and Revenue Managers have to have Digital Marketing skills. With the move from Revenue Management to Profit Management, Revenue Managers also are moving closer to the operational department, such as F&B. How can we align all these departments and how do we tackle the challenge of getting the right data?
Networking & Lunch
Position yourselves!
How do hotels get in the lead, extend the lead, hold their position? There are loads of aspects to this question, from branding to pricing. While we focus on the pricing part, we can't neglect the factors that lead there. Stephan Kohl is a seasoned revenue management expert – in his talk he will demonstrate how hoteliers can determine their market position, and how they can leverage the data based insights about their relative position in the comp set to draw conclusions for the next steps in the positioning journey, that is: for taking, and maintaining the lead.
HQ Revenue im besonderen Kontext positionierungsstarker, familiengeführter Hotelbetriebe
In touristisch hart umkämpften Regionen mit höchsten Qualitätsstandards wie Südtirol, Tirol, Salzburg, Vorarlberg und dem Allgäu ist es für Hoteliers besonders wichtig, neben klassischen Marketingstrategien auf ein verlässliches Revenue Management zurückgreifen zu können.
Traditionell vorwiegend familiengeführte Betriebe mit entsprechenden Positionierungen und einer deutlichen Brand-Strategie wenden Revenue-Analysetools in einem anderen Kontext an als Häuser in einer anderen Marktsituation.
Welche Schwerpunkte setzt man als beratende Agentur im Revenue Management in diesem ganz spezifischen Segment?
Individualisierte KPI Berichte für Hotelketten
Individualisierte Hotel-Dashboards und Berichte können Hotelketten erhebliche Vorteile bieten, da sie einen zentralen Überblick über die Abläufe in mehreren Häusern ermöglichen.
Die wichtigsten Vorteile von individualisierten Hotel-Dashboards für Hotelketten sind: Verbesserter Überblick der KPIs der Kette, zentralisierte Datenverwaltung, verbesserte Entscheidungsfindung, verbesserte Skalierbarkeit, optimierte Abläufe.
Coffee & Networking
Let's make everything METAL!
Let's make coffee METAL!
Blacker than the blackest black ...
The Power of PMS: Automating Hotel Operations and Enhancing Guest Experience
Guests' needs and technological progresses change, adapting is no longer enough, the need is to renovate and evolve. Tourist flows change, sales needs change, attention to Guest needs changes, which management software is ready for all this? The key feature of a digital solution is its ability to evolve and support hoteliers in the future. In Proxima Service works costantly to concretely answer this question and, from our commitment and work HOTELCUBE WOW, The New PMS is born.
The new PMS accompanies hoteliers in all the evolution processes in a highly competitive market such us the hotel environment. Roberto D'Aquila will present the many innovations that, we are sure, will astonish you!
How Global Revenue Management Behaviours are Changing
Let's discuss how global revenue management behaviour is transforming and what the data insights are telling us about the evolution to a more holistic commercial and profit strategy.
Hospitality’s Next Transformation: The Age of Guest Digital
Your guests expect you to know their preferences every time you communicate with them. The great news is, you most likely already have the guest data that you can utilise to enhance the guest experience.
We know that delivering value to guests by delighting them is how we drive revenue. Revinate MAE, Sandro Christofori will discuss how we, as an industry, can embrace this change with critical strategies and technologies for activating first-party data to create marketing campaigns and communications that make your guests feel like you are talking to them personally.
Aperitivo Time!
Thu, 9. March
ChatGPT for Answering Hotel Reviews
Call to action! Time wasters off to hell
There are still too many time wasters in revenue management- get rid of it, automate and implement smart solutions to optimize your (total) revenue.
Let's take a look at how this can be done – and why effective revenue management doesn't require everything in every hotel to be 100% automated.
Coffee & Networking
Der Einfluss einer klaren Positionierung auf den Erfolg digitaler Marketing Maßnahmen
Eine Sache ist klar: Die Präsenz eines Hotels in der digitalen Welt wird immer wichtiger. Am Ende des Tages kann sie oftmals über Gewinner und Verlierer der Branche entscheiden. Doch auch hier ist inzwischen: mehr, mehr, mehr, schon lange keine Garantie für Erfolg. Um aus der breiten Masse herauszustechen, ist heutzutage von einer klaren Positionierung nicht mehr abzusehen. Doch wie wichtig ist eine klare Positionierung für Ihren Erfolg im Online Marketing?
In dieser Präsentation klären wir gemeinsam diese Frage. Mit vielen Beispielen aus der Branche wollen wir Ihnen aufzeigen, wie Sie Ihre klare Positionierung nutzen können, um in der digitalen Vermarktung Ihres Hauses noch erfolgreicher zu werden.
Die Möglichkeiten sind bekannterweise viele, lassen Sie sich inspirieren, wohin die Reise gehen kann.
4 moves to checkmate your b2b distribution challenges!
In a jungle where distribution becomes increasingly complex and difficult to control, here are some tips to improve your strategy.
From b2b to b2c find out how you can help your Hotel to shift from static distribution to profitable bookings!
Networking & Lunch
Feedback economy and VoC in hospitality industry
Hotels – From a Digital PoV
Digital Guest Journey is a phrase we all know about, but what does this mean for a Hotel?
By implementing a new digital solution for your property, you need to remember the Brand, Message, and Vision to delivery within the right package for your guests.
P.s. Always remember that just because you've implemented a solution, it doesn't mean your work is over.
What did I learn from Hotel Campus ITB 2023
In this 25 minute speech , Erjon will talk about his experience attending all speeches at Hotel Campus ITB2023.
A quick resume of most important lessons he got from +27 speakers expert in hotel industry.
A real testimonial of the event , from the student and the hoteliers perspective, nevertheless as the coordinator of Hotel Campus 2023
Coffee & Networking
Let's make everything METAL!
Let's make coffee METAL!
Blacker than the blackest black ...
hotelcampus.lectures
Meet the speakers and plan your visit to hotelcampus @ ITB Berlin
Online Birds
Der Einfluss einer klaren Positionierung auf den Erfolg digitaler Marketing Maßnahmen
Thursday, 09. March
12:00
hotelcampus.partners
HQ revenue
Building winning revenue strategies.
The best revenue management teams in the hospitality industry use HQ revenue to increase their property's turnover, and save substantial time on market monitoring and business analytics
IDeaS
Leading the world in hospitality revenue management solutions.
Unlock the power of automation to optimize prices for each revenue stream, boost profit growth, and gain more time for strategic initiatives.
Brandnamic
One of the most successful full-service agencies in the Alps, 150 creative characters at owner-managed marketing agency Brandnamic convince with well-founded industry knowledge, resounding ideas and a quick and precise implementation offers a complete marketing package for hotels.
happyhotel
Price recommendations for more revenue. happyhotel calculates your demand and gives you price recommendations for your hotel with the highest RevPAR.
Taktikon
Taktikon helps companies within the travel- and hospitality industry maximise revenue by creating profitable and commercial strategies. Taktikon use their international experience and network to identify new opportunities.
UpsellGuru
Hospitality's first all-in-one upselling platform for hotels
Increase revenue and enhance the guest experience; automated and personalized: The right offers for the right guest at the optimal time.
Infinitio
Simplifying data for better revenue management, Infinito is a full service revenue optimization software company that optimizes their users' behaviour so they get better at generating revenues.
duetto
Revenue ManagementWithout Limits
Duetto empowers revenue teams to deploy and scale profitable strategies through real-time data integrations and automation.
Userguest
The Hotel Website Revenue Booster
Applies RevMarketing Automation to your hotel website, by matching a user’s booking intent with the hotel’s inventory priorities. Display personalized incentives where it counts!
Schani Hotels
Smarte Boutique Hotels in modernem Design mit Raum für Wiener Gemütlichkeit – Zimmer online selbst aussuchen, nachhaltig wohnen und per App selbständig einchecken.
RevControl
Revenue Management made easy ("Don't trust us, trust our results.")
Revenue Management Software for hotels, hostels and holiday parcs. Leading innovators in automated and data-driven Revenue Optimization.
RateBoard
Mit datenbasierten, dynamischen Preisen kann das richtige Zimmer zur richtigen Zeit dem richtigen Gast angeboten werden, und das zum absolut richtigen Preis!
HotelCubeWOW
No customers are the same, as well as their needs. HotelCube develops customizations that to adapt to different businesses and team needs. Not vice-versa.
Guestline
Guestline are market leaders in cloud based hospitality technology. Guestline provides end-to-end property management, channel distribution and digital marketing solutions to a range of hotel groups, independent hotels, serviced apartments, management companies and pub companies.
Revinate
Guest Data Platform and guest communication solutions, specifically for the hospitality industry.
Because hoteliers are in the business of managing guests, not rooms.
Demand/Calendar
The revenue growth engine for large independent hotels and hotel groups
Integrate marketing, sales, and revenue management in one system.
Online Birds
The Hotel Marketing Company –
macht die Hotellerie auf der ganzen Welt sichtbar und nachhaltig erfolgreich. Der lenkenden Kraft von Online Birds vertrauen die renommiertesten Häuser.
Loreca
Loreca excels at unburdening you.
Use Lorecas' data-driven algorithm to maximize your sales by maximizing your online visibility on OTAs (Booking.com, Airbnb, Expedia ...).
GauVendi
Hyper Personalization for Hospitality
Engage guests based on buying behaviour and context. AI driven sales, revenue & automation with polydynamic & feature-based inventory management from the time of booking.
Customer Alliance
Customer Alliance empowers hoteliers to create memorable guest experiences and drive more revenue. Our software makes it easy to collect, understand and respond to guest feedback through tools designed with busy professionals in mind.
MARA SOLUTIONS
MARA Solutions streamlines the processes of responding to online reviews. MARA's AI Review Reply Assistant is valued by busy hotel professionals who deal with overwhelming amounts of online reviews and want to answer to guest reviews quickly but without using templates.
HyperGuest
HyperGuest’s technology platform empowers Hotels and Travel Providers to deliver rooms with maximum efficiency. This open and highly scalable cloud technology layer opens new opportunities for profit and business with zero manual effort and the fastest time-to-booking.At HyperGuest, our vision is to make hotel distribution transparent, fully controlled, and much more profitable.
Classik Hotel Collection
Die Classik Hotel Collection ist mit 5 ausgewählten Boutique-Hotels von 32-109 Zimmern in Berlin, München, Köln und Magdeburg eine feine privatgeführte Hotelgruppe und hat ihren Sitz in Berlin.
Classik Hotel Collection: Individuell. Innovativ. Nachhaltig.
Add your logo here
Partner up with hotel campus.
... and what's in it for me?
I just come here to talk ... !
When you just need a few minutes to get your message across
For a 1 DAY stay, but with a lasting impression
*PLEASE NOTE this package is available only for 8th or 9th March and can be combined with speaker package if interested
When the "immersive experience" just isn't enough